Skip to Content



                                                  PRIVACY POLICY

This privacy policy has been compiled to better serve users who are concerned with how their Personally Identifiable Information (PII) is being used within the Shish Cafe Restaurant Management Application (“the App”). PII, as used in this policy, refers to information that can be used on its own or with other information to identify, contact, or locate an individual in context.

Please read this policy carefully to understa​nd how we collect, use, protect, and handle your personal information.

1. What personal information do we collect?
  • Name
  • Email address
  • Phone number
  • Job role
  • Branch assignment
  • Login credentials
  • User activity logs (checklists completed, reports submitted, stock entries, system actions)
2. When do we collect information?

We collect information when you:

  • Are registered as a user of the App
  • Log in and use system features
  • Submit reports, checklists, or stock entries
  • Perform operational actions within the App

3. How do we use your information?

We use the collected information to:

  • Authenticate users and manage accounts
  • Control access rights and permissions
  • Facilitate daily restaurant operations
  • Manage branch-level activities and reporting
  • Ensure accountability and auditability
  • Maintain smooth operations across multiple branches

4. How do we protect your information?

Your information is protected through appropriate technical and organizational safeguards:

  • Data is stored on secure servers
  • Access is restricted to authorized administrators and relevant branch managers
  • Security controls are in place to prevent unauthorized access, misuse, or loss

We implement reasonable security measures whenever users submit, access, or modify their information.

5. Do we use cookies?

The Shish Cafe App may use essential system cookies or similar technologies only to:

  • Maintain secure login sessions
  • Support application functionality

The App does not use advertising cookies and does not track users for marketing purposes.

6. Third-party disclosure

We do not sell, trade, or share your personal information with third parties.

Information may be disclosed only:

  • When required by law
  • To trusted service providers involved in hosting, maintaining, or securing the App, under strict confidentiality agreements

7. Third-party services

We may rely on third-party infrastructure providers (such as hosting or security services) solely for operating the App. These providers have access only to the data necessary to perform their services and are bound by confidentiality obligations.

8. Access and control of your information

Users may request corrections to their personal information by contacting the restaurant administrator. Certain account data may also be updated through your authorized user account.

9. Data retention

We retain personal and operational data only for as long as required to support restaurant operations, compliance, and internal record-keeping.

10. Children’s Information (COPPA)

The App is intended strictly for use by employees and authorized staff. It is not directed at children under 13 years of age, and we do not knowingly collect information from children.

11. Fair Information Practices

In the event of a data breach affecting personal information, appropriate measures will be taken in accordance with applicable laws, including internal investigation and notification to affected users where required.

12. Your consent

By using the Shish Cafe App, you consent to this Privacy Policy and the collection, use, and protection of your information as described.

13. Contacting Us

If you have any questions regarding this Privacy Policy or your personal information, please contact the Shish Cafe restaurant administrator.